The Danske Bank Group’s policy is to provide advisory services based on our customers’ individual requirements and to have a constructive dialogue with customers who, for one reason or another, encounter financial difficulties. This applies to both retail and corporate customers.
As part of our financial literacy programme, we have developed services that meet the needs of various customer groups. For example, we have developed an online programme for both customers and non-customers aged 18 to 27 that aims to improve the financial skills of young adults by providing financial information closely related to relevant life situations, such as travelling, starting studies, starting a home and having children.
With corporate customers, we consider it crucial to maintain an ongoing dialogue to discover problems as early as possible. Financial problems in a business can derive from many factors, including external ones.
The Danske Bank Group’s general policy is to be our corporate customers’ banker in difficult times as well as good times. We assess the reasons for a business’s financial problems in each case and seek to reach a solution on that basis.
Last updated on February 10, 2011