Ethical adviceEthical advice


The Danske Bank Group offers a wide range of financial products to many different customers. Some financial products are complex, and the customer's choices may have considerable financial consequences. This is why we base our advisory services on our customers' needs.



Advisory services 
Retail customers do not need the same type of advice as large companies. Similarly, there are special requirements for advice in specific product areas.

In several of the countries in which we operate, legislation imposes requirements on the advisory services provided by financial institutions. The Danske Bank Group of course complies with all relevant legislation, but we also strive to apply best practices – irrespective of geography. Our shared IT platform supports this strategy as it ensures the same high level of service and competencies in all markets and product areas.

Several channels
The Danske Bank Group serves some 5 million banking customers, and they all need competent and reliable service. We offer advisory services through a network of branches, finance centres and agricultural centres. Read more about the Danske Bank Group profile on About us.

Business procedures
We have implemented a number of business procedures to ensure that the advice we provide is always ethically correct. The Audit Department checks that staff comply with these procedures. Furthermore all employees must comply with our code of conduct and our customer policy.


Last updated/revised on February 9, 2012

  • Print page
  • Sitemap
  • Bookmark page
  • Send this page
  • Rate this page

Contact usContact us

The CR department
Holmens Kanal 2-12
1092 Copenhagen K
Denmark
Tel.: +45 45 13 08 36

E-mail
See contact personsMore contact info

Learn moreLearn more

Good business practice

The Danske Bank Group has ethical guidelines regarding customer service, employee behaviour and corruption and bribery.


Ethical guidelines

Danske Bank A/S, Holmens Kanal 2-12, DK-1092 Cph K, Tel. +45 70 123 456, fax +45 70 121 080, E-mail: danskebank@danskebank.com, CVR-nr. 61 12 62 28, SWIFT: DABADKKK.

Copyright ©2008 - 2012 Danske Bank Group. Danske Bank A/S is authorized by the Danish Financial Supervisory Authority. Read our terms of use and privacy statement.