The Group’s central platform is developed and supported by the Group’s resource areas. The individual country divisions have corresponding resource areas for implementing the shared platform.
Five resource areas
Resource areas
- comprise five areas with a number of sub-departments
- employ around 6,900 staff
Some of the tasks carried out in the individual areas are listed below.

Group Business Development
- Advice and product concepts across the entire Group
- Customer segmentation and research as well as service strategy
- Exchange of best practices across the Group’s branded divisions
- Marketing
Shared Services Centre
- Service and IT functions
- Product-related functions
- Support for growth strategy through management of development and operational tasks
Group HR & Communications
- Recruiting
- Skills and management development
- Personnel policies and administrative processes
- Internal and external communications
- Press contact
Group Finance
- Group financial reporting
- Strategic business analysis and performance
- Risk models and risk analysis
- Investor Relations
- Corporate Governance
- Ratings and M&A
Group Credits
- Group credit policy and management of counterparty risk
- Development of risk classification models
- Industry and accounting analysis