When people are allowed to do what they really want, you end up with the culture that exists in the Group’s Danish branch networks and finance centres. A culture characterised by integrity, dialogue, dynamism and the constant pride of helping to deliver the best in the world of banking.
Do what you are best at – we do
In Danske Bank we want to be our customers’ best local financial partner – nothing less. We achieve this goal if we all do what we are best at. This means that an adviser working in the Group must be able to advise. And this is why we have created an advice-giving environment that frees up time for actual advice through:
- effective IT systems
- a smoothly operating customer call centre
- solid back-office functions.
Large, but close to customers
Our IT systems ensure, for example, that you only need to input a new customer’s details once. The customer call centre and our back-office functions deal with all the administrative tasks which would otherwise land on your desk. As an adviser you can use this extra time to build closer relations with customers. Although we are a large bank, we can still remain close to our customers.