Cookies & your privacyCookies & your privacy

What are cookies?
Cookies are text files containing small amounts of information which are downloaded to your device when you visit our online services.

Cookies are useful because they allow a website to recognise a user's device.   Cookies do lots of different jobs, like letting you navigate between pages efficiently, remembering your preferences, and generally improve the user experience.

Cookies on the Danske Bank website
We use cookies on the Danske Bank website and our eBanking services:

For online security (session)
For security reasons Danske Bank uses session cookies in the online channels.  These cookies are used to transport system data between the client and server.  Session cookies are not used in any way to track the user, but are entirely a technical facility to transport system data.

Session cookies are locked down by various means so it only can be transported over Secure Socket Layer and cannot be accessed by code on the client side.   In addition session cookies are deleted on devices when the browser is closed.

These cookie types do not contain personally identifiable information.

For statistical collection (session & persistant)
In order to improve our online services, we use various cookies to gather broad information on usage patterns such as:

  • which pages users have looked at and when
  • what browser users have
  • what screen resolution is used
  • which operating system is used
  • which website users visited immediately prior to ours
  • what java version users have

This information is then used by us to improve / optimise our online services for you.  

These types of cookies do not contain personally identifiable information.

List of cookies used in delivery of Danske Bank online services

Name Type Where Why Classification*
s_cc Session  Global Site Catalyst cookie Cat. 2 - Performance
s_sq Session  Global As above As above
s_sv_sid Session  Global As above As above
s_vi Persistent Global As above As above

* Classification as per ICC UK Cookie guide

Types of cookies

Session:   these only have a lifespan for the duration that the browser is open and are automatically deleted when the browser is closed.

Persistant:   these cookies have a lifespan for a set amount of time and will remain on your device until that time – unless deleted by you.

Danske Bank uses both types of cookies throughout its online services. 

Neither types of these cookies contain any personally identifiable information.

Site Catalyst
Danske Bank use Omniture Site Catalyst software as a statistical reporting tool to aggregate, perform statistical analysis on our online services.  Omniture Privacy policy is outlined here.

How to control / delete cookies
You can refuse to use cookies on your computer by selecting the appropriate settings on your browser.  

For more information on how to do this please visit www.allaboutcookies.org

Please Note: Without cookies enabled, certain functionalities throughout our online services may be limited / not possible.

Notice for users
By using the Danske Bank online services, you agree that we can place these types of cookies on your device. 

Without cookies enabled, certain functionalities throughout our online services may be limited / not possible.

More information on cookies

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Contact us Contact us

Danske Bank A/S
London Branch,
75 King William Street
London EC4N 7DT
United Kingdom

Tel: +44 (0)20 7410 8000
Fax: +44 (0)20 7410 8001

SWIFT/BIC: DABAGB2L
Sort Code: 30-12-81

Send us an e-mail
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Danske Bank Group
We are part of the Danske Bank Group.

Read more at www.danskebank.com
Danske Bank A/S, London Branch, 75 King William Street, London EC4N 7DT, United Kingdom. Telephone: +44 (0)20 7410 8000 Facsimile: +44 (0)20 7410 8001 E-mail: london.info@uk.danskebank.com. VAT number: 853 7590 92. Danske Bank A/S, London Branch is authorised by the Danish Financial Supervisory Authority (Finanstilsynet) and is subject to limited regulation by the the Financial Conduct Authority and the Prudential Regulation Authority. Complaints should be addressed to our Legal Department. Details on the extent of our regulation by the Financial Conduct Authority and the Prudential Regulation Authority are available from us on request. Registered Branch in England and Wales, Company No. FC011846, Branch No. BR000080. Danske Bank A/S, Incorporated in Denmark, CVR No. 61 12 62 28 Copenhagen. Our details can also be viewed on The Financial Services Register under Firm Reference Number 124655.

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