Customer SupportCustomer Support

If you have any questions or problems regarding the use of Business Online, please contact Customer Support.

Call Customer Support on 0800 7834353
From outside the UK on 0045 70131602

Email Customer Support: customersupport@danskebank.dk

Telephone number Menu selection
0800 7834353
  1. Questions regarding the use of Business Online, including how to make payments
  2. Questions regarding installation, logon and communication set-up
  3. Questions regarding EDI and file formats.

Customer Support's business hours
Monday to Thursday 7.00 - 20.00 
Friday 7.00 - 17.00

Please remember to state

  • User ID
  • Reference number of the payment
  • Transfer number of the transferred payment folders/file references.

We may record or monitor calls for your protection, to train our staff and to maintain the quality of our ongoing service.
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Contact us Contact us

Danske Bank A/S
London Branch,
75 King William Street
London EC4N 7DT
United Kingdom

Tel: +44 (0)20 7410 8000
Fax: +44 (0)20 7410 8001

SWIFT/BIC: DABAGB2L
Sort Code: 30-12-81

Send us an e-mail
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Danske Bank Group
We are part of the Danske Bank Group.

Read more at www.danskebank.com
File formats

If you want to find out more about importing payment files or exporting statement data along with the variety of formats available visit our EDI site

Visit EDI site
Danske Bank A/S, London Branch, 75 King William Street, London EC4N 7DT, United Kingdom. Telephone: +44 (0)20 7410 8000 Facsimile: +44 (0)20 7410 8001 E-mail: london.info@uk.danskebank.com. VAT number: 853 7590 92. Danske Bank A/S, London Branch is authorised by the Danish Financial Supervisory Authority (Finanstilsynet) and is subject to limited regulation by the the Financial Conduct Authority and the Prudential Regulation Authority. Details on the extent of our regulation by the Financial Conduct Authority and the Prudential Regulation Authority are available from us on request. Registered Branch in England and Wales, Company No. FC011846, Branch No. BR000080. Danske Bank A/S, Incorporated in Denmark, CVR No. 61 12 62 28 Copenhagen. Our details can also be viewed on The Financial Services Register under Firm Reference Number 124655.

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