Product responsibilityProduct responsibility



These symbols specify the level of the Group’s reporting on individual indicators:

Full reporting

Partial reporting

Not reported/
not relevant

 Full reporting

 Partial reporting

 

References

"Report" refers to Corporate Responsibility 2012. 

"Website" refers to www.danskebank.com/responsibility unless otherwise stated.

"Annual Report" refers to Annual Report 2012.

"Fact Book" refers to CR Fact Book 2012.

GRI indicator Description Reference Comment Status Global Compact principle
PR 1  Health and safety impacts of products and services  

Not relevant.

 

Not reported

1

PR 2   Non-compliance concerning health and safety impacts of products    

Not relevant.

 

Not reported

1

PR 3  Sustainability information about the product required by procedures     

Not relevant.

 

Not reported

8

PR 4  Non-compliance concerning product and service information and labeling    

Not relevant.

 

Not reported

8

PR 5  Practices related to customer satisfaction


Report, pp. 24-33

Fact Book, p. 7

Website

   

Full reporting

PR 6  Programs for adherence to laws, standards, and voluntary codes related to marketing communications   Not reported.  

Not reported

PR 7  Non-compliance concerning marketing communications   Not reported.  

Not reported

PR 8  Number of substantiated complaints regarding breaches of customer privacy and losses of customer data    Not reported.  

Not reported



1

 

PR 9  Fines for non-compliance with laws and regulations    Not reported.  

Not reported

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